let customers lead
For every pain point, have a cure. With fedbird, quickly Identify the most critical issues to solve and prevent churn.
Summarize and prioritize
Transform long feedback into concise summaries. Understand key takeaways at a glance, making decision-making faster and more informed.
Identify issues at a glance
Visualize your data in real-time with interactive dashboards. Customize views to track trends and uncover insights tailored to your business needs.
Share data with confidence
Easily share insights with your team using downloadable reports. Communicate findings clearly and take action based on data-driven conclusions.
Connect your Zendesk account with fedbird via the marketplace
fedbird will ingest and process your ticket data securely and privately
Watch as trends and insights come to life and take action from there
*All the data you connect to fedbird is strictly yours, we will only use it to generate insights to benefit your company.
Password reset request
230 tickets
+ 20 (+13% compared to last week)
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Dissatisfaction with service quality
85 tickets
+ 5 (+4% compared to last week)
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Request for assistance in rectifying billing issue
32 tickets
+ 6 (+5% compared to last week)
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Feature request for duplicate invoice generation
20 tickets
+ 2 (+10% compared to last week)
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