Bring the feedback received, we help to tell the story.
Connect your Zendesk account with fedbird via the marketplace
fedbird will read, process and digest all the tickets* you fed to it
We categorize findings and group them, to create useful insights for you
*All the data you feed to fedbird is strictly yours, we will only use it to generete insights to benefit your company.
Password reset request
230 tickets
+ 20 (+13% compared to last week)
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Dissatisfaction with service quality
85 tickets
+ 5 (+4% compared to last week)
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Request for assistance in rectifying billing issue
32 tickets
+ 6 (+5% compared to last week)
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Feature request for duplicate invoice generation
20 tickets
+ 2 (+10% compared to last week)
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