lead with customers
lead with customers
lead with customers
Your team isn’t short on feedback, it’s short on time. Fedbird finds the patterns and surfaces what matters—so support gets heard and product can act.
Your team isn’t short on feedback, it’s short on time. Fedbird finds the patterns and surfaces what matters—so support gets heard and product can act.
Your team isn’t short on feedback, it’s short on time. Fedbird finds the patterns and surfaces what matters—so support gets heard and product can act.
55
new tickets
Password reset request
+50%
vs last period
55
new tickets
Password reset request
+50%
vs last period
55
new tickets
Password reset request
+50%
vs last period
10
new tickets
Low service quality satisfaction
+2%
vs last period
10
new tickets
Low service quality satisfaction
+2%
vs last period
10
new tickets
Low service quality satisfaction
+2%
vs last period
15
new tickets
Feature request for duplicate invoice generation
-15%
vs last period
15
new tickets
Feature request for duplicate invoice generation
-15%
vs last period
Support sees it first, Fedbird helps Product see it too.
Support sees it first, Fedbird helps Product see it too.
Fedbird surfaces what matters - from support threads to product themes. No tagging. Just insights your team can act on.
Fedbird surfaces what matters - from support threads to product themes. No tagging. Just insights your team can act on.
Spot friction before it becomes a fire
Fedbird makes it easy to visualize key issues across support and product — so everyone sees the same signal, at the same time.
Fedbird makes it easy to visualize key issues across support and product — so everyone sees the same signal, at the same time.
Cut the noise, Get the signal
Fedbird condenses long, messy feedback into short, sharp summaries—so you instantly see what matters and what to do next.
Fedbird condenses long, messy feedback into short, sharp summaries—so you instantly see what matters and what to do next.
Say it better without writing a thing
fedbird automatically builds reports, so your team can skip the spreadsheets and get straight to action.
fedbird automatically builds reports, so your team can skip the spreadsheets and get straight to action.
connect once,
let the insights roll in.
connect once,
let the insights roll in.
connect once,
let the insights roll in.
In just a few clicks, connect your Zendesk account to Fedbird—then sit back while it does the heavy lifting for you.
In just a few clicks, connect your Zendesk account to Fedbird—then sit back while it does the heavy lifting for you.
connect
connect
plug fedbird into Zendesk via the marketplace. no complex setup needed.
plug fedbird into Zendesk via the marketplace. no complex setup needed.
analyze
analyze
fedbird securely processes your ticket data and spots patterns as they emerge.
fedbird securely processes your ticket data and spots patterns as they emerge.
act
act
get instant clarity on what to fix or improve. make faster and better decisions.
get instant clarity on what to fix or improve. make faster and better decisions.
*Your data stays yours. We only use it to surface insights that help your business grow.
*Your data stays yours. We only use it to surface insights that help your business grow.
55
new tickets
Password reset request
+50%
vs last period
10
new tickets
Low service quality satisfaction
+2%
vs last period
10
new tickets
Request for assistance with billing issues
-20%
vs last period
15
new tickets
Feature request for duplicate invoice generation
-15%
vs last period
55
new tickets
Password reset request
+50%
vs last period
10
new tickets
Low service quality satisfaction
+2%
vs last period
10
new tickets
Request for assistance with billing issues
-20%
vs last period
15
new tickets
Feature request for duplicate invoice generation
-15%
vs last period
be the first to know,
shape what’s next.
be the first to know,
shape what’s next.
we’re getting ready to launch—and we want curious, early believers on board. join our closed beta and help us build the smartest feedback tool for teams like yours.
we’re getting ready to launch—and we want curious, early believers on board. join our closed beta and help us build the smartest feedback tool for teams like yours.
be the first to know. shape what’s next.
we’re getting ready to launch—and we want curious, early believers on board. join our closed beta and help us build the smartest feedback tool for teams like yours.
faq
What is fedbird?
Is it easy to use?
How can I test it?
What is fedbird?
Is it easy to use?
How can I test it?
What is fedbird?
Is it easy to use?
How can I test it?
What is fedbird?
Is it easy to use?
How can I test it?